Changelog
Follow up on the latest improvements and updates.
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Stay connected and never miss a beat with the Outplay mobile app. Available for both Android and iOS devices, the app empowers sales teams to manage outreach, track sequence tasks, and engage prospects on the go—anytime, anywhere. Experience the full power of Outplay from the palm of your hand, keeping your sales workflow seamless, efficient, and productive.
The wait is over! Outplay’s Parallel Dialer is now live — designed to help your sales team reach prospects faster and maximize productivity. With Parallel Dialer, you can dial multiple numbers simultaneously, connect with more prospects in a shorter time, and never lose momentum in your outreach.
No more waiting through unanswered calls — let the dialer do the heavy lifting while you focus on having more meaningful conversations.
Please have a quick look and reach out to your customer success manager to get it activated.
We’ve implemented several backend enhancements to significantly improve overall platform performance. Here’s a quick summary:
Optimised Database Load
- Refactored and reduced query occurrence
- Better load distribution → noticeably faster DB response
Enhanced In-Memory Caching
- Faster data retrieval
- 20% reduction in DB calls → improved DB efficiency
Fully Asynchronous Architecture
- Eliminated blocking operations
- Increased throughput and responsiveness
Database Scaling for High Load
- Improved stability and performance under heavy traffic`
Impact
- 99th percentile latency improved by 70–100 ms
- Average response time reduced by 30 ms
- 20% fewer DB calls
- Lower CPU usage, enabling faster and more reliable service
These enhancements are part of our ongoing commitment to performance and scalability. 🚀
We’ve rolled out a series of backend enhancements to improve the overall speed, efficiency, and scalability of our platform. These updates are designed to provide a smoother experience, especially when working with large data volumes.
⚙️ Account Page Optimization
- Refined Backend Logic: Refactored and streamlined procedures to eliminate redundant computations.
- Smarter Control Flow: Reduced unnecessary operations during page load for faster response times.
- Optimized Database Access: Batched queries and reduced database calls to improve efficiency.
📈 Prospect Page Query Enhancements
- Advanced SQL Refactoring: Reworked queries to apply computationally expensive filters earlier in the execution plan.
- Early Filtering via CTEs: Moved time-intensive operations (e.g., tag exclusions, status checks) into initial Common Table Expressions to shrink result sets before joins.
- Index-Aligned Filtering: Ensured filters leverage existing indexes to speed up query execution and reduce load times.
📊 Reporting System Improvements
- Reduced Core Database Dependency: Offloaded report generation from the primary transactional database to minimize impact on live operations.
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- Isolated Heavy Queries: Separated resource-intensive reporting processes to prevent performance bottlenecks and ensure seamless transactional flow.
These enhancements contribute to faster page loads, better scalability, and a more responsive user experience across the platform. As always, we remain committed to continuously optimising performance for our users.
Outplay now supports displaying multiple email addresses and phone numbers directly in the Prospects List View. This update allows users to quickly access and interact with different contact details associated with a prospect, improving efficiency and ease of communication.
Outplay now supports sending important notifications over Google Space.
Read Here on how to setup the same
We have added a new tab i.e. Attachments for Prospects, Accounts, and Opportunities, including within the Chrome Extension. User can now upload and keep files prospect wise. Click here to read more.
Users can now reorder Prospect, Account, and Opportunity fields using drag-and-drop in the respective pages. The same order will be reflected in chrome extension as well. Click here to read more.
You can now create snippets and add them to playlists.
We have added a thumbs up / down icon using which users can share their feedback on transcripts, summary and action items which are generated. Click here to read more.
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